Disruption at JLR shows no sign of resolution

Media reports suggest that the disruption to Tata-owned Jaguar Land Rover (JLR) caused by a recent cyber-attack will continue further into this week and possibly longer. Sky News reports that employees have been told to stay at home until Wednesday 10^th September and that the decision on a return to work is being reviewed daily.

Output at JLR manufacturing plants in Halewood, Solihull and Wolverhampton (engines) has been halted as result of the company’s response to the cyber-attack.

The company said last week that its manufacturing and retail operations had been severely disrupted by the attack and it was shutting down online systems that could be impacted.

The cyber-attack was reportedly carried out by the same group that caused UK retailer Marks & Spencer to suspend online retail operations – for many weeks – earlier this year.

At the weekend, JLR issued a statement: ‘We continue to work around the clock to restart our global applications in a controlled and safe manner following the recent cyber incident. We are working with third‑party cybersecurity specialists and alongside law enforcement.

‘We want to thank all our customers, partners, suppliers and colleagues for their patience and support. We are very sorry for the disruption this incident has caused. Our retail partners remain open and we will continue to provide further updates.’

GlobalData analyst Justin Cox told Just Auto: “It is worrying, not just because of the cyber-attack itself – on the face of it a sign of vulnerabilities in cyber defences that need to be addressed urgently – but for the uncertainties that result, not least on how long the disruption to production lines will last.

“The longer the disruption goes on, the more damaging it will be for JLR and for its dealers and suppliers up and down the supply and value chains – not just in the UK, but across the world.”

“Disruption at JLR shows no sign of resolution” was originally created and published by Just Auto, a GlobalData owned brand.

The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.