“Trust is your company’s currency, and a deep understanding of AI is its edge,” Mahindra said, as he reflected on the dramatic global changes since the last AGM, from geopolitical upheavals and climate shifts to evolving trade rules and supply chain realignments.
Describing the current global landscape as one where “an unseen force is wielding a giant kaleidoscope,” Mahindra stressed that in such uncertain times, it is trust, built over decades, that enables the company to grow and adapt. From its roots as a joint venture with British Telecom to the bold acquisition of Satyam Computers, Tech Mahindra’s journey, he said, has always rested on long-standing, trust-driven client relationships.
Equally central to Tech Mahindra’s strategy is AI. Mahindra likened it to “a brilliant child prodigy born in a library,” capable of reshaping industries but needing careful guidance. “The next frontier is clear: responsible implementation and measurable returns – the true test of AI’s promise,” he noted.
He credited the company’s recent progress to its “AI Delivered Right” strategy and commitment to continuous learning. Initiatives such as leadership expansion in consulting and customer experience, along with partnerships with Mahindra University and other institutions, are aimed at building a future-ready workforce.
Citing improved client satisfaction and employee morale, Mahindra said Tech Mahindra’s “Scale at Speed” approach is resonating globally, with third-party surveys placing the company in the top industry quartile.“With the groundwork laid in the first year of transformation,” he concluded, “Tech Mahindra is ready to rise, with confidence, clarity and cohesion.”
